my sunset picture Thank you for a great job on my sunset picture canvas! Great job on the touch up too! Will send you more of my business!
Lala Abaas, | Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | Very Fast turnaround on my frame and free shipping is a plus.Unfortunately the frame was oversized so my canvas is a sloppy fit. Over 1/8\" gap between canvas and the rabbet inside the back of the floater frame can be seen. Next time I guess I need to take 1/8\" of my canvas measurement.
S Faubert, calgary | I\'m a digital artist, and this is my go to place for most of my printing and custom framing. Always super happy with my experience at Vancouver on Canvas. I\'ve ordered quite a few things from here over the years, and the quality has always been excellent. Everyone here I\'ve talked to has also been super knowledgeable, and very nice to deal with.My only criticisms would be that in terms of referring my clients to get their printing done here, the website itself feels a little outdated. Also the small file size limit for uploading artwork, and needing to provide a dropbox link, is a little too complex for a lot of people that I deal with. I\'m perfectly fine with it when ordering prints myself, but having an updated site with larger file size limits would make it easier for me giving referrals to clients purchasing artwork from me.
Justin G., |