Order process has been basically seamless, but I am still awaiting delivery and having trouble with FedEx who are indicating delivery was not possible, although I was waiting within 1 metre of my phone all day. In spite of 40 minutes on phone with them and confirmed they have the correct address, they will only attempt delivery again tomorrow. I can wait again all day today, but tomorrow have a few essential errands, so not sure what to do about this and it has really soured me on the whole experience
Janet M., | awesome CSR
Customer service is awesome.
Doreen, callgary | Thx
The package finally arrived. All is well and the content looks good.
Alibaba, | not happy
Quality is a bit questionable - didn\'t even come with a stand to put it on the table even though it\'s a very small frame. I had to use tape to attach the back - not even any clips!! Glass would be better than plexiglass. Also the shipping charge of $19 is so high for such a small item.
Christopher Collins, Toronto |
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