Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | they are lovely... Received my canvasses very quickly and they are lovely. Nicely finished, good colour replication. Fast and easy!
I'm ordering more tonight!
Cindy Augustine, Vancouver, BC | Fantastic service! Fantastic service! KeenART was so communicative from the beginning, I required an urgent order to be made and they were very accommodating... I really appreciate their time. I highly recommend and will definitely work with them again.
Isabel, | Very pleased Very pleased with my order. Staff were very helpful delivered exactly what I wanted. Would highly recommend this company will definitely be ordering again.
Rebeca, |