Not Happy I have used Canada on Canvas as my primary site for almost all of my enlargements over a number of years. Always good quality quick service. I am however disappointed in my last experience. I had inquired after 3 weeks (on a Friday morning) if my order was on the way. It wasn\'t but was assured it would be ready and sent by Monday, it wasn\'t and finally shipped on Wednesday evening. I have now waited 6 days for the delivery and had to track down the package myself to find that it would still be some time, I am assuming because I live in a rural area. It has been 29 days since I sent in the order. I understand that Covid has affected many business and expected some hiccups but must admit I am very disappointed.
Nelson L., | double mats... Thank you. I have received the last shipment and the double mats are perfect. They are in frames on the wall now and look great. Thanks for your excellent customer service on getting this right in the end. I can't hide my disappointment with your quality control considering this order was placed Feb 1st. But thank you and you won't hear from me again on this issue.
Morad, | frame and the wood panel Kindly, I am informing you that the frame and the wood panel arrived in perfect condition. I am glad about it, and it is perfect for my artwork.
Thank you very much for the frame protection (clear coating) and thanks for the accessories to have different depth options as well.
Varthan, | Much love + light, I have nothing but positive words for KeenArt! My prints arrive so fast, with perfect color match and the utmost quality! Love, love, LOVE my William turner paper prints! I can always count on receiving beautiful products!
Much love + light,
Lesley H., Edmonton |