double mats... Thank you. I have received the last shipment and the double mats are perfect. They are in frames on the wall now and look great. Thanks for your excellent customer service on getting this right in the end. I can't hide my disappointment with your quality control considering this order was placed Feb 1st. But thank you and you won't hear from me again on this issue.
Morad, | Happ with it... Thank you so much for re-posting the picture, she is very happy with it, we appreciate you going out of your way for us.
Regards
Rod, Calgary | angel CSR Very responsive, usually get a person that is knowledgeable to speak with and resolves issues promptly with replacement. Thanks for helping me with my framing needs.
Jackeuline W., | a wonderful job We picked up our order yesterday. The result is everything that I had hoped for. You did a wonderful job with the enlargement of the photo to canvas. The only problem that I have is with the packaging. Given the fact that there was no stabilizing of the picture within the box, I consider myself lucky that the canvas arrived unblemished. I realize that we were not paying for the shipping but I would gladly have an extra $5 tacked on to the price if it meant that we would have bubble wrap or styrofoam peanuts insulating the canvas within the box. But the picture did arrive in pristine condition nevertheless and we are delighted with the final result. You can be sure that we will be repeat customers and I will be telling my daughter who lives in the US to use your services as well.
Cheers
John Stern
John Stern, Whitehorse, Yukon |