Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I love the canvas floater frames! They make my art look so nice on the wall. The customer service is awesome.
Darlene P., | LOVE THE FRAMES!!!!
WILL BE ORDERING MORE VERY GOOD TIMING ON THE DELIVERY
DONALD W., OSHAWA | Thank you to the team at Canada on Canvas/KeenArt for the quality workmanship and attention to details....from the canvas to the frame to packaging and shipping, you have all exceeded my expectations and more importantly...complemented my work. Very much appreciated. Thanks again John 75.159.102.138
John, |