not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | patient and helpful CSR I recently worked with Diana to have a word cloud created and it was my first ever experience at this. Diana was very patient and helpful and came through with a truly great result. She was very resourceful and helped me get to a great word cloud
Glenn C., Montgomery | Just wanted to let you know how pleased I am with the floating frame I ordered. It is beautifully made and the quality is outstanding. It was also received incredibly fast, especially considering it was \"custom\" sized to my exact specifications. And finally, I had an immediate change of mind on my order after placing it, and called the next day to see if I could alter it. This request was granted without hesitation. I could not be happier and will definitely order again in the future. Thanks for an outstanding product and excellent customer service.
Jacqueline T., | I had a bad experience with DHL company. I waited for the promised delivery, sitting at home for 2 days, and each time I received an SMS that the package could not be delivered, since I wasallegedly not at home. In the end, I picked up my package from DHL center in Los Angeles by myself. Lazy anddeceitful couriers gave me a lot trouble and loss of my time and trust.
Tatiana, |